Ensure Traceability and Quality with SureTRACE
Supporting You from Discovery to Production
When performing applications in the biotech and biopharmaceutical industries, especially researching, developing and producing new therapies, you need to adhere to strict guidelines and have the utmost confidence in the products you’re using. That’s why we’ve developed our SureTRACE program: to give you an added level of assurance that our products come with full traceability and an enhanced quality guarantee.
Products designated as SureTRACE items offer full traceability through lot visibility, guaranteed access to associated certificates and a supplier commitment to notify you of changes impacting product quality and supply.
By offering secure and timely documentation and product certificates with our SureTRACE program, we help simplify every stage of your workflow.
Look for products with the SureTRACE icon to start benefitting from our traceability and quality assurance today.
What to Expect with the SureTRACE Program
Easily find SureTRACE products across our website with the icon. This icon indicates that a product has undergone a stringent selection process to ensure it can deliver on our commitments of quality and traceability. With SureTRACE products, you get quick and easy access to certificates, proactive notifications of any changes impacting quality or supply and a guarantee of minimal lots per delivery — all at no additional cost.
Watch our SureTRACE video to find out how to:
- Search for SureTRACE products
- Opt in to receive change notifications
- Access certificates for assigned lot numbers
How We Help You Ensure Traceability and Quality
When you purchase a SureTRACE product, you can trust that it will help you fortify your operations by delivering on the promises of the following program cornerstones.
Look forward to an expanded selection of products and suppliers throughout the year.
Change Notifications
Receive guaranteed advance notice of changes impacting products without limitation through our Product Change Notifications (PCN) service, which will alert you about:
- Product discontinuations
- Changes to the manufacturing site
- Any other changes that might impact the quality, form, fit or function of the product
Quality Management
Rely on our Quality Assurance team to ensure our products and services are consistently meeting your specifications and requirements. All Fisher Scientific sites adhere to quality policies supported by our Quality Management System and aligned with ISO standards.
Accessible Certificates
Easily access lot information and appropriate documents such as certificates of analysis, conformance, quality or sterility from your Account Dashboard and the Order Details page once a product has shipped.
Supplier Partnerships
Trust our selected supplier partners, who have committed to our SureTRACE quality agreement, to deliver the highest-quality products and services to support you.
Count on Customised Solutions with SureTRACE+
Our SureTRACE+ program is designed around your evolving business needs. Get in touch with a member of our team to learn more.